1.
Suprapto R, Setyawardani R. Self Service Technology, Kualitas Layanan Jasa, Pemasaran Hubungan (Relationship Marketing) terhadap Loyalitas Nasabah melalui Kepuasan Nasabah Bank BCA KCP Kupang Jaya Surabaya. PKWU [Internet]. 12Jan.2023 [cited 22Nov.2024];11(1):223-46. Available from: https://journalstkippgrisitubondo.ac.id/index.php/PKWU/article/view/636